Blue Peak Foundry

B2B refund leakage checklist

A simple starting point for finance and operations teams reviewing whether vendor billing contains recoverable mistakes or unused credits.

Use the checklist Request a sanitized service scope Download CSV review sheet Request a public checklist review

Private by design

This page does not ask for accounts, does not include a data-entry form, does not store files, and does not send your entries anywhere. Do the review in your own internal systems.

Checklist

High-signal areas to review

Duplicate or near-duplicate charges

  • Same vendor, amount, and date charged more than once.
  • Invoice number reused across separate payment entries.
  • Card payment and bank transfer both recorded for the same invoice.

Unused credits and credit memos

  • Credit notes issued but not matched against later invoices.
  • Prepaid balances left after account closure or downgrade.
  • Service-level credits promised after incidents but never applied.

Renewal and cancellation mismatch

  • Renewal occurred after a documented cancellation request.
  • Annual plan renewed while internal owner had left or project ended.
  • Auto-renewal price differs from the signed quote or public order form.

Scope, seats, and downgrade gaps

  • Paid seats exceed active users for several billing periods.
  • Downgrade or feature removal did not reduce the invoice.
  • Tax, shipping, or processing fees duplicated across revised invoices.

Process

A lightweight review workflow

  1. Pick a bounded period, such as the last quarter or last renewal window.
  2. Group vendor records by supplier, account owner, invoice number, amount, and payment date.
  3. Flag only issues with documentary support; avoid assumptions about entitlement.
  4. Verify contract terms and official vendor billing rules before making a request.
  5. Send concise, factual messages with invoice references and requested correction.

Downloadable helpers

Run the review without sending data anywhere

Use these small, editable files inside your own systems. They are plain-text resources and do not transmit information.

Accounts payable SQL starter

Find review candidates before sharing anything externally

The SQL starter pack is designed for private, authorized AP exports. It flags duplicate invoice numbers, same-day same-amount repeats, and credit or cancellation signals that deserve manual review.

Download AP SQL checks

Public review request

Ask for a checklist sanity check without sharing private records

If your team has a generalized vendor-billing workflow and wants to know whether the checklist covers it, open a public review request. Keep the request sanitized: describe the process, not the supplier, account, invoice, contract, or person behind it.

Open a sanitized public review request

Fixed-scope review

Scope a lightweight refund leakage review before sharing any records

Teams that need a practical next step can request a sanitized public scope outline. The outline is limited to the review plan, evidence categories, and safe handoff checklist; it is not a review of private invoices, contracts, bank records, supplier names, account identifiers, pricing terms, tax positions, or personal data.

Request a sanitized service scope

Important limits

See more Blue Peak Foundry refund tools

Share public feedback only with generalized workflow notes. Do not share confidential data, personal data, client names, vendor names, invoice numbers, account IDs, or contract text.